For all those who believed that the packing and moving industry was specifically man’s domain, it’s time for a reality check. It has been a tough journey till now; since in India it is considered a man’s job to deal with suppliers, labour, packers and in fact, for that matter to deal with premium clients as well.
When I stepped in this industry, we were around 40 people working in the company. I found my passion in the idea of ‘Being able to transform the lives of others by offering stress-free end to end moving solutions'. There was a lot in this industry which hadn’t been tapped by anyone earlier. The industry was still in its nascent stage and needed an in-depth introduction to anyone we met hence I always felt the need to tell people that moving can be made simpler with the right solutions.
We were self -sufficient back then and always known for quality service, something which has been my father ‘s principle.! Every client, every customer is important. Don’t treat them like a file that gathers dust around it. Not many believed we could grow in the Indian market where people generally looked for best and cost effective service offerings. I also realised that not many understood the true potential of this industry and the kind of value it could create. Getting people to understand the passion was very difficult.
When we talk about women who have achieved success and the ones who have managed to shatter the proverbial glass ceiling, we often focus on the exceptions, oddball aspect of their stories which have set them apart. What indeed sets them apart is the ability to impact the lives of others around them and breathe their vision into others. Also, it is just not about policies but to be able to create an environment and culture where your employees feel safe, empowered and have and enriching experience with you! Hence, I took the first step to start changing the mindset of everyone around us be it our clients, partners and/or employees.
